FREE Shipping Details
FREE SHIPPING on scooters, wheelchairs and all orders over $50!
Standard ground shipping is FREE for all orders over $50. The majority of orders are shipped via Federal Express or UPS. Most items should arrive on your doorstep 3-5 business days after receipt of your order. Larger scooters, lift chairs, power wheelchairs, and some non-folding wheelchairs will arrive via a freight company, who will contact you to schedule a specific delivery time convenient for you. When we email you with your order confirmation, we will give you an estimated ship date. If you need more specific shipping information before placing your order, please email us at customerservice@mobilitypro.com, or call us at 1-800-549-6611.
Some items may take longer to arrive. They include:
Customized Ultra Lightweight Wheelchairs
Customized wheelchairs will take 2-5 weeks depending on the manufacturer. Please call about specific delivery times for your order.
Lift Chairs
Lift chairs can take from 3 days to 4 weeks depending on the model, fabric and options you have selected. Any chair ordered with heat and massage options will take 3-4 weeks to arrive. Other custom chairs, such as heavy duty models or models with custom fabric/leather, can also take from 3-4 weeks to arrive. Again, please call customer service for a specific delivery time. In most cases, we can check to see if the specific model that you want is in stock.
Power Chairs
Most portable and standard power wheelchairs ship within 1-3 business days. Custom chairs with unique seating selections or other custom options can take from 2-3 weeks, depending on the manufacturer.
Scooters
Portable travel scooters by Pride Manufacturing ship within a few days, and will arrive via freight. The selection of some accessories and/or special seating sizes, can delay shipment of Pride scooters up to 3 weeks.
International Shipping
For orders outside of the US, please submit your order and select "Check or Money Order" as your payment type. We will email you in 1-2 business days with the exact shipping costs and estimated delivery times and methods. We accept wire transfer of funds for international orders. Due to the high occurrence of fraud we are unable to accept credit cards issued by banks outside of the United States. Please be aware that some chairs are not available for shipment to select countries outside of the US. We will alert you via email if your order falls into this category. |